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April 2020 - Handling Complaints during the coronavirus (COVID-19 outbreak)

The DfE does not expect schools to handle new or handle new or existing complaints while they are closed. However, we will do our best to engage with parents, pupils and stakeholders. Complaints can be considered once the government confirms schools can safely reopen.

Contact or call the police on 101 if you are told a child is at risk.

Please click below to view our complaints procedure documents:

Information for parents

Letter to Parents

Results of Meeting

Appendix 1